Hypershell maintains local warehouses in the United States and the European Union, allowing for faster delivery, typically within 2-10 business days from the date of shipment. There might be delays during holidays. We will mark this on the product page.

Currently, we do not offer a product trial for the Hypershell exoskeleton.

However, to ensure the best fit and comfort:

• We recommend referencing our detailed size chart to confirm the size that suits you.
• If you encounter any quality issues with the product after purchase, our team will gladly assist you with a return or replacement.

If you have any further questions or need assistance, please don’t hesitate to reach out to us!

The Hypershell exoskeleton is a revolutionary powered exoskeleton designed for everyday life, travel, work, and various other scenarios. Combining cutting-edge technology with sleek design, it is the most advanced and stylish consumer-grade exoskeleton gear available today. Whether you're looking to enhance mobility, reduce fatigue, or simply experience the future of wearable tech, the Hypershell exoskeleton is built to empower your movements effortlessly.

The Hypershell exoskeleton is an advanced wearable device designed to enhance movement efficiency. Here’s how it works:
1. Sensors and Monitoring:
Equipped with over a dozen sensors, the exoskeleton monitors your movements in real time.
2. Intelligent Algorithm:
An intelligent algorithm processes the sensor data and controls the electric motor to generate the necessary power.
3. Dual-Force System:
The system produces two forces: one to assist in lifting the leg and another to aid in pushing the leg forward.
4. Dual-Directional Movement:
As demonstrated on the product page, the Hypershell simultaneously drives two sets of leg levers, creating smooth and natural movements in both directions.

This innovative design allows the exoskeleton to provide powerful assistance, making movement easier and more efficient. For more details, visit our product page or contact our support team!

1. Walking energy consumption primarily comes from the vertical movement of the upper body. Hypershell assists the legs in completing the body’s upward motion during walking, generating a peak vertical force of up to 30kg.
2. Hypershell provides uphill support by assisting on mountain trails with inclines of around 15 degrees. Its maximum torque can generate a vertical force component of approximately 30kg, significantly reducing effort and making climbs feel effortless.

Yes, you can replace it with another fully charged battery.

The Hypershell exoskeleton is designed to provide power assistance to boost leg strength, making it suitable for a variety of activities. However, it is important to note the following:
1. General Use:
While the exoskeleton can support tasks that require additional leg strength, it is currently a consumer product and not specifically customized for professions like construction or healthcare.
2. Medical Use:
The Hypershell exoskeleton does not have FDA approval and is not intended to replace any medical treatment or be used for medical purposes.

For specific professional or medical needs, we recommend consulting with experts or exploring specialized equipment designed for those fields. If you have further questions, feel free to contact us!

If your exoskeleton isn’t powering on, follow these steps to resolve the issue:

1. Check the Battery:
- Ensure the battery is properly inserted and securely connected.
- Verify the battery has sufficient charge. If low, charge it fully using the eligible charger and cable provided.

2. Inspect the Charging Process:
- Plug in the charger and confirm the charging indicator (if available) lights up.
- Clean the charging port gently to remove dust or debris that may block connectivity.

3. Reset the Device:
- If the exoskeleton remains unresponsive, try a soft reset by holding the power button for 10–15 seconds.

Contact Support:
If the issue persists, reach out to our customer support team for further troubleshooting or potential hardware inspection.

While the exoskeleton is designed to provide assistance and reduce the load on your body during movement, its own weight and how it is used can influence the overall burden. Here’s a detailed explanation:

1. Theoretical Perspective:
- When performing the same movement at the same speed, the inverse dynamics remain balanced. This means that wearing an exoskeleton does not inherently increase joint pressure if the movement pattern and speed remain unchanged.
- However, if the user walks faster or further with the assistance of the exoskeleton, joint pressure may increase due to the higher intensity of movement.

2. Current Exoskeleton Design:
- Modern hip exoskeletons are designed to reduce the load on key muscle groups, such as the gluteus maximus, which can help decrease pressure on the hip joint to some extent.
- The exoskeleton’s lightweight materials and ergonomic design aim to minimize any additional burden from its own weight.

3. Mismatch of Torque Settings:
- If the torque settings are not properly adjusted (e.g., walking slowly with maximum power), it may increase the burden on the joints and muscles, counteracting the intended benefits of the exoskeleton.
- Proper calibration and usage are essential to ensure the exoskeleton provides optimal support without adding unnecessary strain.

Supporting Research:
1. Medrano, R. L., Rouse, E. J., & Cortright, G. T. “Biological joint loading and exoskeleton design,” IEEE.

2. Lenzi, T., Carrozza, M. C., & Agrawal, S. K. “Powered hip exoskeletons can reduce the user’s hip and ankle muscle activations during walking,” IEEE Transactions on Neural Systems and Rehabilitation Engineering, vol. 21, no. 6, pp. 938–948, 2013.

In summary, the exoskeleton’s design aims to reduce overall burden, but its effectiveness depends on proper usage, torque settings, and movement patterns. When used correctly, the exoskeleton can provide significant support while minimizing additional strain on the body.

Software updates for your exoskeleton can be performed using the Hypershell+ App on iOS or Android. Follow these steps to update:

1. Ensure your exoskeleton is connected to your smartphone via Bluetooth.
2. Open the Hypershell+ App and tap on the avatar in the top right corner.
3. Navigate to 'My Device'.
4. Follow the on-screen instructions to complete the update.

To ensure a smooth and successful firmware upgrade, please follow these steps:

1. Do Not Leave the App During the Update
- Stay inside the Hypershell app throughout the update process.
- Avoid switching to other apps or returning to the home screen, as this may interrupt the update.

2. Disable Battery-Saving Mode
- Some smartphones have power-saving modes that limit background activity, which can cause the update to fail.
- Disable system battery-saving mode in your phone settings before starting the update.

3. Change the Battery Saver Strategy for Hypershell+ on Android
- To prevent the Hypershell+ app from being forcibly terminated or frozen by the system, go to the app details in your phone settings.
- Set the battery saver policy to "No restrictions" for the Hypershell+ app.

By following these steps, you can significantly improve the success rate of your firmware upgrades.

Yes, it is normal for the motor to heat up during use. Motors are not 100% efficient in energy conversion, so some electrical energy is inevitably converted into heat. This is especially noticeable when using higher power levels or during intense exercise, as enhanced performance generates more heat. To prevent overheating, we recommend using Hyper Mode only when necessary.

This issue might occur due to a mismatch between the registration and login methods. For example, if you registered using your email but are trying to log in via your Apple ID or Google account with the same email, a new account will be created. Currently, accounts created through different login methods (such as email, Apple ID, or Google account) are not linked or interchangeable.

To resolve this, please log in using the same method you used during registration. For instance, if you registered with your email, use your email credentials to log in—not the Apple ID associated with the same email.